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How to troubleshoot the message "Printer Not Activated - error code 20" on HP Printer?

The HP Printer Error Message “Printer not activated – Error Code 20” is displayed on the computer when printing. Before proceeding to the Troubleshooting Steps, please verify that the printer or all-in-one is working by printing a self-test page & also verify USB connectivity from the printer to the computer. The error may occur if the wrong printer is set as the default printer or if there are conflicts in the device manager.

Devices like Printers make our work very easy & it is quite simple to use the printers these days because of the latest innovation & technologies that make printers much more efficient and easy to use. Well, to Resolve HP Printer Error Code 20. Processing Job, a well-explained solution steps has been penned down by a team of HP Printer Support technicians.


Follow the Steps Below to Troubleshoot HP Printer Error Code 20 -


STEP 1 – Before Starting the Procedure make sure that your desired printer is set as the default printer.


· Click Start & find Printers and Faxes to open the Printers folder.

· If the desired printer icon is missing, please go to the next step.

· Make sure that, the desired printer has a check mark next to it which indicates it is set as the default printer.

· If the desired printer does not have a check mark next to it, right-click the printer icon & then click “Set as Default Printer”.

· Right-click the printer icon & then click Print Test Page to print a Windows self-test page.

· If the Windows test page prints successfully, close all windows & try printing from the application you had used before.

· If the Windows test-page does not print, follow the next step.




STEP 2 - Re-install the USB Composite Device from Device Manager Section


· Click Start & then Run.

· Type devmgmt.msc in the Run window & then press Enter to open the Device Manager Window.

· Click the + icon next to Universal Serial Bus Controllers tab.

· Right click on USB Composite Device, click Uninstall, & then click OK.

· Disconnect the USB cable from the computer, wait for 10 seconds & reconnect it.

· Follow the on-screen instructions of the “Found New Hardware” wizard to install the drivers.

· Right click the printer icon & then click Print Test Page to print a Windows self-test page.

· Close all windows & try printing from the application you had used before.

· Step three, Reinstall the HP Software

· If the suggested steps do not fix the issue, please uninstall and reinstall the HP software.


Hope, the above-mentioned steps will surely work and you will easily fix the HP Printer Error Code 20. But if you are not able to fix it by following the mentioned procedures, then you need to contact the HP Printer Support Helpdesk. The experts of HP Printer are a highly skilled and certified profession and available 24*7 to assist you in your every issue related to HP Printer. Click here for more information

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