Brother is a multinational electronics and electrical equipment company. It is famous for its printers but apart from printers, it does manufacture LaserJet printers, fax machine, multi-functional center and also the label printers. Brother printers are famous for their good quality printers but sometimes it faces some technical issues also. We will discuss some of the reasons and solutions that will explain the error and also help to rectify the error. If you occur with any technical issue then you can take the help from Brother Printer Support team and the team members will eventually help you out to troubleshoot the problem.
Reason for the error TS-07
When you get the message of: “Connection:Failed” on the printer control panel that means you are getting the TS-07 error. One reason for this error is because the printer is unable to detect the WLAN or Router connection that has WPS or AOSS enabled. There are some steps by which you can tackle the problem.
How to fix Brother Printer error TS-07
Follow the simple steps below to get the error rectified
• The first step will be to check your router if the same has a WPS or AOSS features. By looking at the printer you can tell if the features are available.
• If you see the symbol that indicates that the features are available then your router does support the feature of WPS or AOSS
• Now you need to configure the Brother Printer with the wireless connectivity to solve the issue
Now to go ahead with the next steps to tackle the problem will be to troubleshoot the error TS-07 from the printer. To troubleshoot just follow the below steps
• The first step is to configure the printer with wireless configuration
• Then keep the printer near to the router to get better connectivity
• Now once you have kept the printer near to the router please select Menu
• Now scroll down, select the network button and press OK
• Now please select WLAN and press OK
• Next, choose WPS or AOSS and press OK
• Once this step is done you will see that the WLAN is displayed. So, you need to accept it to start the wireless wizard
• Hold the access point or the router until it asks to start for AOSS or WPS
• When you select OK it will help you to connect automatically with the network detecting what mode your access point is
• Once you go ahead with the process you will get the ACK on the screen
• The above steps will solve the error but still if the printer is not working please repeat the above steps again
This all above steps will definitely help you to get rid of the error TS-07 but still if you need any technical assistance please contact the Brother Printer Support.
Brother Printer Support
Call at +1-888-621-0339 and you talk to the team for any assistance. The team can help you with troubleshoot TS-07. They are actually not from the Brother Company services but a third party that helps Brother Customers with any kind of assistance. Also, the team assists over the phone to access their location, so that if repairing is required and the technician has to come then they can come to you and help you instead of you going around with the printer. They don’t have any hidden charges. The team does provide monthly or yearly packages for uninterrupted services. Please contact the team to know more about the packages.
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